Have Questions? We’ve Got Answers.
Explore our most frequently asked questions to learn how Blucando supports your business with reliable IT solutions, robust cyber security, and expert advice. Whether you’re just getting started or looking to enhance your tech setup, these quick answers will guide you through what we offer and how we work.
What services does Blucando offer?
Blucando provides Managed IT Support, Cyber Security, Cloud Technology, and VoIP & Connectivity solutions tailored for small to medium-sized businesses across the UK.
What makes Blucando different from other IT providers?
Blucando acts as a proactive IT partner, not just a provider. We focus on long-term relationships, minimize jargon, prioritize business outcomes, and tailor our services to your team’s unique needs.
Do you offer on-site as well as remote support?
Yes. We offer both remote helpdesk support for quick issues and on-site technical assistance when necessary, ensuring responsive and comprehensive IT care.
How does Blucando help protect against cyber threats?
We provide layered security through endpoint protection, email security, secure internet gateways, data backup, encryption, and user awareness training. We also offer simulated phishing tests and dark web monitoring.
Is Microsoft 365 data automatically backed up?
No. Data in Microsoft 365 is not backed up by default. Blucando offers secure, third-party cloud backup solutions to protect your SharePoint, Teams, OneDrive, and Exchange data.
Can you help us work remotely and securely?
Absolutely. We offer secure remote access via Cisco Umbrella, cloud technology solutions, VoIP systems, and cloud-hosted servers so your team can work from anywhere with confidence.
What is Human Risk Management (HRM)?
HRM is our employee-centric cyber security program. It includes awareness training, phishing simulations, and ongoing monitoring to transform your staff into your first line of defense.
Do you help with internet and telephony infrastructure?
Yes. We provide business-grade fibre internet, VoIP phone systems, and network infrastructure services, including cabling, wireless networks, CCTV, and secure access systems.
How do you ensure minimal disruption during IT transitions?
Our experienced team manages the entire transition process—from planning and testing to execution—with minimal downtime. We work closely with your team to maintain business continuity throughout.
How can I get started with Blucando?
Simply reach out to us via [email protected] or call 0333 123 3007. You can also schedule a free Business Cyber Protection Session to evaluate your current setup and receive tailored recommendations.

Your Growth, Our Mission
At Blucando, we do more than just fix IT issues — we partner with you to drive your business forward. With a proactive mindset, tailored technology solutions, and a genuine commitment to your success, we help you work smarter, stay secure, and achieve more. Your goals inspire our mission.
- Tailored Support for Every Client
- Long-Term Partnerships Over Quick Fixes
- Results That Scale With You
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Call us at: 0333 123 3007